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My Work Experience

Sales Ambassador

American Eagle Outfitters

📅 May 2023 - Sept 2025📍 Calgary, AB, Canada (On site)

What I Did

Optimized weekly stock organization and floor sets to improve product visibility and streamline inventory workflows. Assisted roughly 30 to 60 customers per shift, delivered strong customer service, and handled 40 to 80 transactions per shift with consistent accuracy. Maintained professionalism during high tension situations and helped de escalate conflicts to keep store operations smooth.

Impact

Improved purchase conversions and reduced inventory processing time by about 10 percent. Supported strong customer satisfaction through high volume service and reliable checkout accuracy.

Skills

Customer ServiceInventory ManagementConflict ResolutionTransaction ProcessingRetail Operations
American Eagle Outfitters
Sales Ambassador
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May 2023 - Sept 2025
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